A 2007 study found that competitors offered comparable goods but lacked top rankings, and both organizations conducted consumer satisfaction surveys.
1 report, 1 independent
Updated Jul 5
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What happened
A 2007 study found that competitors offered comparable goods but lacked top rankings, and both organizations conducted consumer satisfaction surveys.
Who's involved
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The entities involved
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Nordstrom
American chain of luxury department stores
Nothing else this week.
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American Express
American multinational financial services corporation
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National Retail Federation
organization