Southwest Airlines Delays Over 1,200 Flights After Software Outage
What happened
Southwest Airlines delayed over 1,200 flights nationally on Friday morning after a thirty-party software, Amadeus, went offline. The software, which is used for checking baggage and boarding passengers, was back up and running as of 12:30 p.m. Friday. This outage accounted for 27% of all the airline’s flights, and about 40 flights were cancelled.
From tpr.org
Why it matters
The failure of core operational software led to significant disruptions for Southwest Airlines. FlightAware reported the resulting delays and cancellations, which track operational performance for the airline.
From tpr.org
Who's involved
- Southwest AirlinesThe airline that experienced the operational failure of its core software.
- AmadeusThe thirty-party software used for checking baggage and boarding passengers that went offline.
- FlightAwareThe tracking website that reported the operational delays and cancellations for Southwest Airlines.
Who could feel it
Possible knock-on effectsThese are possibilities Brind reasoned out, not predictions, and not advice. Most are not stated in any report.
- Southwest AirlinesSpeculative
Southwest Airlines could face increased operational costs due to the failure of its core software.
- FlightAwareSpeculative
FlightAware may see increased demand for real-time tracking services following the high volume of reported delays.
Keep exploring
The entities involved
-
Southwest Airlines
airline of the United States
-
FlightAware
global aviation software and data services company based in Houston, Texas.