APQC Research Highlights Challenges in Sustaining Business Transformations
What happened
A 2026 survey by the American Productivity and Quality Center, titled “Change That Clicks,” found that organizations are more likely to measure change activities and project progress than actual behavior adoption. The research noted that momentum from business transformations often fails after external advisors leave because internal ownership and capabilities are lacking.
From forbes.com
Why it matters
The findings suggest that businesses may struggle to sustain efficiency gains if they focus on visible symptoms, such as supplier challenges or excess inventory, without addressing underlying causes. This highlights difficulties in ensuring that employees internalize new ways of working after a transformation is implemented.
From forbes.com
Who's involved
- American Productivity and Quality CenterConducted the 2026 survey highlighting difficulties in executing business transformations
Who could feel it
Possible knock-on effectsThese are possibilities Brind reasoned out, not predictions, and not advice. Most are not stated in any report.
- American Productivity and Quality CenterSpeculative
Businesses undergoing transformation might see reduced returns on investment if they fail to develop internal capabilities to sustain changes