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Epic, Vonage, and Ericsson Partner on Branded Calling for Healthcare

1 report, 1 independent Updated Wed 00:00
AI-generated briefing. Brind wrote this from the reports listed below. It can be wrong. Each section says how much you can rely on it, and the sources are linked so you can check.

What happened

Some supportReported by 1 outlet

Epic, Vonage, and Ericsson have partnered to introduce branded calling capabilities specifically for the healthcare sector. This service utilizes the Vonage Voice API and the Epic Hello World Voice communication platform. The partnership allows healthcare organizations to display verified provider information, including the organization's name, logo, and reason for calling, on supported mobile devices.

From finanznachrichten.de

Why it matters

Some supportBrind's analysis of the reports

The collaboration addresses the issue that unidentified enterprise calls account for nearly 90 percent of unanswered calls in the industry. By enabling branded calling, the companies are helping healthcare systems distinguish legitimate communications from spam or fraudulent calls.

From finanznachrichten.de

Who's involved

  • EpicHealthcare software company whose platform is integrated into the branded calling solution.
  • VonageAmerican telecommunications company providing the core voice API for the partnership.
  • EricssonSwedish provider of communications technology, which is structurally integrated with Vonage.

Who could feel it

Possible knock-on effects

These are possibilities Brind reasoned out, not predictions, and not advice. Most are not stated in any report.

  • EpicSpeculative

    Epic could secure new service contracts by successfully integrating its platform into the high-growth healthcare market.

  • VonageSpeculative

    Vonage may expand its revenue streams through strategic integration into the telecom giant, Ericsson.

Keep exploring

The entities involved

Coverage

Newest first; wire copies grouped