Evolving consumer expectations are challenging business models, while creating memorable experiences builds long-term brand affinity.
1 report, 1 independent
Updated Jul 1
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What happened
Evolving consumer expectations are challenging business models, while creating memorable experiences builds long-term brand affinity.
How it developed
Newest first. Tap a step to see who reported it.- Consumer expectations are shifting toward experiential retail.Sub-event
Evolving consumer expectations and focus on customer experience are reshaping retail business models.1 source
Coverage
Newest first; wire copies grouped- manilatimes.netImagine’s Andy House and 7-Eleven’s Terri Micklin to Present at Outlook Leadership 2026