Meta tests human contractors for AI agent calls in Muse platform
- Reports
- 2
- Developments
- 1
- Repetition
- 50%
New informationRepeats or wire copies
What happened
Meta is testing a "human concierge" for its Muse AI agent, where contractors handle some calls placed through the system. This trial was enabled for half of Meta's employees. Meta stated the test aimed to shape safety and privacy protections before the platform's public release.
From thenextweb.com
Why it matters
The testing procedures involve internal staff and contractors handling sensitive requests, which raises concerns about data privacy. Meta stated the testing was intended to improve safety protections before the platform's wider rollout.
Meta launched its Muse agentic platform on September 8 and is currently facing reports concerning internal company issues related to its AI testing.
From thenextweb.com
Who's involved
Who could feel it
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