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Five9 integrated contact center capabilities into Epic's EHR platform.

2 reports, 2 independent Updated Aug 28

Gone quiet Reached 2 outlets in its first 24 hours

Reports: 2
Developments: 1
Repetition: 50%

New informationRepeats or wire copies

AI-generated analysis. Brind wrote this summary from the reports listed below. It can be wrong. Each section says how much you can rely on it, and the sources are linked so you can check.

What happened

Some supportReported by 2 outlets

Five9 integrated contact center capabilities into Epic's EHR platform.

Who's involved

What this event is mainly about

Epic

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The entities involved

Epic
a privately held healthcare software company
- AI is being integrated into EHR systems and clinical workflows, prompting regulatory discussions involving state medical boards.Thu 18:18
- Epic, Vonage, and Ericsson formed a partnership to enable branded calling services specifically for the healthcare sector.Wed 13:56

Related events

OpenAI is piloting the integration of patient records from Epic into ChatGPT for Healthcare with a partner in San Francisco.Wed 01:09

Coverage

Newest first; wire copies grouped

Aug 28Simply Wall St.Should Five9's (FIVN) Epic Integration Mark a Turning Point in Its Healthcare AI Strategy? Earlier in August 2025, Five9, Inc. introduced Five9 Fusion for Epic, a native integration designed to embed
Aug 14Business WireFive9 Launches New Integration in Epic Toolbox New integration delivers faster hyper-personalized modern patient experiences without adding complexity for agents SAN RAMON, Calif., August 14, 2025--(