BI Cites Coordination Challenges in Online Fraud Response in Jakarta

Financial bodies in Jakarta discussed challenges in coordinating responses to online financial fraud. Sally M. Hutapea, Department Head of Payment System Surveillance and Consumer Protection at BI, noted that stakeholders require a streamlined system for immediate and effective information sharing. This is particularly challenging when incidents occur over the weekend, requiring rapid cross-agency response.

The discussion highlighted that operational procedures must clearly define roles, required information, and designated communication channels. Specifically, if the Financial Services Authority (OJK) detects indicators pointing to the payment system, OJK must promptly coordinate with BI to trace fund flows and determine subsequent measures.