Gautam Singhania warns Indian buyers over Maserati's service quality
What happened
Gautam Singhania warned prospective Indian buyers to 'think twice' regarding Maserati due to the brand's poor service quality. Singhania alleged a severe breakdown in customer care, stating that his own unresolved car complaints have been ignored, even by newly appointed local dealers. The warning comes as Maserati rolls out aggressive marketing and new dealership networks across major Indian hubs.
From businesstoday.in
Why it matters
The criticism targets Maserati's post-sales operations during a critical market relaunch in India. Since Maserati operates as a brand within the Stellantis portfolio, the allegations relate to the brand's customer care during its expansion efforts.
From businesstoday.in
Who's involved
- Gautam SinghaniaIndian businessman who publicly warned buyers regarding Maserati's service quality.
- MaseratiItalian luxury car manufacturer facing criticism over service quality in India.
- StellantisFranco-Italian-American multinational automotive manufacturer managing the Maserati brand.
- Raymond GroupIndian fashion retailing company managed by Gautam Singhania.
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The entities involved
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Maserati
Italian luxury car manufacturer
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Gautam Singhania
Indian businessman
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