Senators Warren and Hawley Question Insurer Claims Practices

Senators Elizabeth Warren and Josh Hawley sent letters to major personal lines insurers requesting claims data on auto and homeowners claims, particularly those closed without payment. They expressed serious concerns about consumer trust during emergencies. These actions follow a Wall Street Journal report that found auto insurers did not pay out on 45% of closed auto liability and medical claims last year.

The senators' inquiries follow reports that noted auto insurers failed to pay out on nearly half of closed liability claims. This scrutiny comes amid concerns that claims denials may be linked to recent increases in premiums and high profits reported by insurance companies.