- The former Downsview Airport site in Toronto is facing scrutiny as it hosts large-scale events, leading to noise complaints from residents and involving local council members.
- Live Nation is facing ongoing noise complaints from residents in Toronto, involving city councillor James Pasternak.
- Live Nation Entertainment is managing large concert events in Toronto.
Ticketmaster Faces Fan Complaints Over Obstructed View Seats in Toronto
What happened
Fans attending Backstreet Boys shows in Toronto complained that Ticketmaster sold tickets without disclosing obstructed views. For example, one fan noted that seats in the 130 section were later flagged as having obstructed views. These fans called for refunds or seat exchanges after the presale ended.
From cbc.ca
Why it matters
The incident involves Ticketmaster, which is a subsidiary owned and controlled by Live Nation Entertainment. The failure to properly label seats could increase operational costs and regulatory risk for the ticketing platform.
Live Nation Entertainment manages large concert events in Toronto.
From cbc.ca
Who's involved
- Live Nation EntertainmentAmerican entertainment company that owns and controls Ticketmaster
- TicketmasterAmerican ticket sales and distribution company involved in the ticketing errors
- TorontoLocation where the concert events are taking place
Who could feel it
Possible knock-on effectsThese are possibilities Brind reasoned out, not predictions, and not advice. Most are not stated in any report.
- TicketmasterSpeculative
Ticketmaster could face increased operational costs and regulatory risk due to the operational failure involving obstructed view tickets.
- Live Nation EntertainmentSpeculative
Live Nation Entertainment might face operational costs and reputational risk due to the ticket errors and fan relocation.
- Federal Trade CommissionSpeculative
The Federal Trade Commission might gain new evidence of deceptive practices, potentially strengthening existing antitrust lawsuits.
Possible ripples
Who this could reach next, traced step by step from the reporting. Possibilities worth considering, not forecasts.- Ticketmaster's ticket errors may bolster FTC's antitrust case against Live NationTicketmaster's mislabeling of obstructed view seats could strengthen FTC's case against Live Nation.Possible
- Ticketmaster's Toronto errors may drive fans to SeatGeekSeatGeek may benefit from consumer frustration over Ticketmaster's Toronto errors.Possible
Keep exploring
Part of
Live Nation Entertainment is managing large concert events in Toronto.Also in this story
- Robyn is hosting major international artist performances in Toronto, including gigs at Scotiabank Arena and Danforth Music Hall.
- BTS members perform in Toronto.
- Doss performs at music festivals held in Toronto.
- Rod Black is scheduled to serve as master of ceremonies in Toronto.
The entities involved
-
Live Nation Entertainment
American entertainment company
-
Ticketmaster
American ticket sales and distribution company
-
Toronto
capital and largest city of the province of Ontario, Canada