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MSP Process Acquires Triggr to Enhance Automation for Managed Service Providers

1 report, 1 independent Updated Sep 22
AI-generated briefing. Brind wrote this from the reports listed below. It can be wrong. Each section says how much you can rely on it, and the sources are linked so you can check.

What happened

Some supportReported by 1 outlet

On September 22, 2026, MSP Process acquired Triggr and its related security-awareness product Phishr. This acquisition integrates Triggr’s MSP-focused automation capabilities into MSP Process’s existing platform, which handles communication, identity verification, and workflow. The deal included the transfer of about five employees.

From crn.com

Why it matters

Some supportBrind's analysis of the reports

The move aims to provide Managed Service Providers (MSPs) with end-to-end automation for service requests. Patrick Leonard, CEO of MSP Process, stated that automating tasks allows MSPs to save time, acquire more business, and drive higher EBITDA value. Triggr enables MSPs to move tickets from intake through resolution without requiring manual execution by a technician.

From crn.com

Who's involved

  • New OrleansLocation of MSP Process, the vendor that completed the acquisition
  • ArthurThe subject of the acquisition, providing automation capabilities

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The entities involved

Coverage

Newest first; wire copies grouped