- AI competition is pressuring the core business models of major tech companies like Anthropic, OpenAI, and Salesforce.
- Salesforce has identified an agentic AI platform, Agentforce, as its core product bet in the face of increasing AI competition.
Multiple companies, including PepsiCo, Finnair, and Falabella, are deploying AI agents and integrating systems using platforms like Salesforce and MuleSoft.
1 report, 1 independent
Updated Aug 13
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What happened
Multiple companies, including PepsiCo, Finnair, and Falabella, are deploying AI agents and integrating systems using platforms like Salesforce and MuleSoft.
Who's involved
What this event is mainly aboutHow it developed
Newest first. Tap a step to see who reported it.- 3i Infotech Inc., USA has been awarded a Statement of Work (SOW) to handle API development and support for MuleSoft.Sub-event
PepsiCo, Finnair, and Falabella are implementing AI agents for automation and customer service.1 source
Keep exploring
The entities involved
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Salesforce
American cloud-based software company
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MuleSoft
software company headquartered in San Francisco
Nothing else this week.
Related events
- Salesforce is integrating Slack into its core offering and utilizing MuleSoft within its integrated suite.
- Salesforce announced the acquisition of Informatica and the integration of MuleSoft and Slack into its platform.
- AWS, Salesforce, and Quick are expanding collaborations to streamline operations, integrating Salesforce business context into Quick and AWS frontier agents into Slack.
- Salesforce is expanding strategic integrations for AI agents, deepening the integration of its CRM data with AWS services.
- Anthropic is integrating its AI into the Salesforce platform, leveraging Slack for its assistant.
Coverage
Newest first; wire copies grouped- ZacksCRM Bets on ADAM Framework: Will it Fortify Leadership in Agentic AI? Salesforce, Inc. (CRM) is using its ADAM framework, which includes Agents, Data, Apps and Metadata, as the base for its AI strate