Openserve uses AI to improve fibre network resilience in South Africa

Openserve is implementing artificial intelligence and machine learning within its Network Operations Centre to detect potential fibre faults before they interrupt connectivity. During a presentation, an executive from Openserve noted that the company uses fibre sensing technology to differentiate between normal activity and vibrations that may indicate damage. The NOC monitors terrestrial fibre networks, submarine cables, and satellite services to track performance and coordinate repairs.

The integration of AI aims to create more autonomous and resilient network management. This capability helps preserve both domestic and international connectivity by allowing the centre to detect faults and maintain alternative routes quickly.