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Renewed partnership strengthens integrated AI-powered UCaaS and CCaaS solutions, leading to leadership status in Gartner Magic Quadrant.

1 report, 1 independent Updated Aug 6
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What happened

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Renewed partnership strengthens integrated AI-powered UCaaS and CCaaS solutions, leading to leadership status in Gartner Magic Quadrant.

Who's involved

What this event is mainly about
GartnerNiceRingCentral

How it developed

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  1. OpenAI, RingCentral, and Nice announced a collaboration to integrate AI into products and resell unified comms solutions.Sub-event
  2. Nice and RingCentral recognized as leaders in Gartner Magic Quadrant for UCaaS and CCaaS.1 source

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The entities involved

Coverage

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  • Business WireNiCE and RingCentral Extend Partnership to Accelerate AI-Driven Customer and Employee Experiences Building on a decade of collaboration, the renewed partnership strengthens integrated AI-powered UCaa