Online Seller Reports Losses Due to Wardrobing and High Returns
1 report, 1 independent
Updated Thu 00:00
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What happened
Rishabh Jain, who runs a retail clothing store, disclosed losses of ₹3-4 lakh after closing his online business, Mega Fashion. Jain stated that over 80% of the products he sold online were returned. He attributes these losses to customers wearing items for festivals and then returning them, a practice known as wardrobing.
Why it matters
The experience highlights the financial strain on small online sellers due to high return rates and damaged inventory. This practice increases logistics costs and makes online sales difficult for small businesses.
Who's involved
- Rishabh JainRetail clothing store owner who reported losses due to returned merchandise
- Business StandardPublication where Rishabh Jain shared information regarding his losses
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The entities involved
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Rishabh Jain
researcher (ORCID 0000-0002-8044-7974)
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Business Standard
Indian English-language daily newspaper
Nothing else this week.