Samsung Electronics Clarifies Warranty Policy During Indian Sales Events
1 report, 1 independent
Updated 00:00
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What happened
Samsung Electronics clarified its warranty policy in India during major sales events. The company stated that product warranty coverage is calculated from the date of purchase listed on the invoice, regardless of whether the phone was pre-activated. This clarification followed reports of customers receiving pre-activated smartphones during the sales.
From digit.in
Why it matters
The clarification addresses consumer concerns regarding warranty validity during high-volume sales periods. This affects the sales process and post-purchase support for Samsung Electronics in the Indian market.
From digit.in
Who's involved
- Samsung ElectronicsSouth Korean multinational electronics corporation addressing warranty issues in India
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The entities involved
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Samsung Electronics
South Korean multinational electronics corporation
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