Nokia and Elisa demonstrate interactive calling experience solution

Scailarc, Nokia, and Elisa completed a proof-of-concept demo showcasing a new mobile calling experience that allows for interactive, visual communication before and during a call. The demonstration showed a scenario where an Elisa customer could complete a service task, such as booking a fiber installation time, using a trusted interactive screen without having to answer the call. This solution integrates rich content into the native phone experience using IMS Data Channel technology and trusted caller verification enabled by Nokia's Network as Code platform.

The solution extends the phone call beyond a voice connection into a trusted media channel, which could enhance operational efficiency for service providers. For companies, this capability may improve reachability and service completion rates by providing customers with verified context and simple interactive options.