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Telus Digital partners with Parloa to enhance AI customer experiences

2 reports, 2 independent Updated Oct 15
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New informationRepeats or wire copies

AI-generated briefing. Brind wrote this from the reports listed below. It can be wrong. Each section says how much you can rely on it, and the sources are linked so you can check.

What happened

Some supportReported by 1 outlet

Telus Digital announced a partnership with Parloa, a leading agentic CX enabler. The collaboration pairs Parloa's platform with Telus Digital's expertise in AI-powered digital customer experiences. Telus Digital will serve as an implementation partner, helping enterprises put Parloa's AI agent platform into production at scale.

From prnewswire.com

Why it matters

Some supportBrind's analysis of the reports

The partnership allows enterprises to utilize Parloa's AI agents to handle customer interactions, such as authentication, bookings, and payments. Telus Digital provides implementation, integration, and managed services, leveraging its regulated-industry expertise across North America and Europe.

From prnewswire.com

Who's involved

  • Telus DigitalGlobal technology service provider specializing in AI-powered digital customer experiences

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The entities involved

Coverage

Newest first; wire copies grouped