Constant Contact CEO Vella Addresses Small Business Holiday Preparedness
What happened
Frank J. Vella was appointed as the Chief Executive Officer of Constant Contact. A report released by Constant Contact noted that over three-quarters of small business owners expressed confidence in hitting revenue goals for the holiday season. However, the report also stated that 70% of small business owners have no plans to invite new holiday shoppers to loyalty programs or email lists.
From smallbiztrends.com
Why it matters
The report highlights that small businesses are recognizing inflation as a significant concern, with 31.5% of consumers and 30.1% of businesses citing it. Vella emphasized that businesses that plan to convert first-time visitors into sustained customers will perform better.
From smallbiztrends.com
Who's involved
- VellaServes as the Chief Executive Officer of Constant Contact
- Constant ContactOnline marketing company that published the small business report
Who could feel it
Possible knock-on effectsThese are possibilities Brind reasoned out, not predictions, and not advice. Most are not stated in any report.
- Constant ContactSpeculative
Small businesses might see reduced customer retention if they do not plan to bring first-time visitors back after the holiday season.
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The entities involved
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Vella
american musician
Nothing else this week.
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Constant Contact
online marketing company