Wildfire Events Drive Shift to Data-Driven Insurance Claims Processing

Insurance claims are becoming more dependent on data, with insurers utilizing aerial imagery, artificial intelligence, and historical property information to assess damage sooner after catastrophes. This shift has been highlighted by major events, including the Palisades and Eaton fires in California and the recent Spokane wildfires. The use of property intelligence is changing how quickly initial damage assessments are received and how claims are triaged after a major event.

The growing use of property intelligence is altering the speed and complexity of claims processing following large-scale disasters. While the scale of last year’s fires was considered a one-off event due to the extensive damage, this year's events have provided further tests for claims technology providers.