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From Cazoo urges action on mileage fraud in UK used car market

How could Cazoo's call to close vehicle clocking loopholes affect 10 Downing Street?

Possible What happens if… A possibility worth considering, not a forecast.

Government may review consumer protection laws following Cazoo's lobbying Cazoo is urging political figures to close loopholes regarding vehicle clocking, the practice of altering a car's mileage. The company argues that current laws only prosecute knowingly selling an altered vehicle, but there is no specific offense for altering the mileage itself, which puts used-car buyers at risk. This pressure is directed at the national government, which is responsible for consumer protection. The government is already considering new measures to prevent clocking of electric vehicles ahead of the new pay-per-mile fee in 2028, but Cazoo stresses that action is needed now to protect the wider used-car market.

Reported by 2 independent outlets Written Saturday
Effect
Mild negative
How direct
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When
Within weeks
The story
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How it reaches 10 Downing Street

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The facts so far

As reported. Each one links to where it comes from.

  • Lucy Tugby, Chief Marketing Officer at Cazoo, warned current rules around vehicle clocking 'don't go far enough'.aol.co.uk
  • Motorists can technically alter their vehicle mileage, but rules only exist around knowingly selling an altered vehicle.aol.co.uk
  • A new survey from Cazoo found that as many as six in ten (60%) used-car dealers believe vehicle clocking has increased over the past five years.aol.co.uk
  • The Government is considering new measures to help prevent clocking of electric vehicles ahead of the new pay-per-mile fee in 2028.aol.co.uk

Why it matters

The integrity of the used-car market is at stake, as clocked cars make vehicles appear newer than they are, potentially leading buyers to overpay. Cazoo estimates that as many as one in seven (14%) of second-hand cars they encounter may have had their mileage deliberately altered, putting consumers at risk.

This issue is part of a broader regulatory challenge, as the national government is already looking at preventing clocking of electric vehicles in preparation for the 2028 pay-per-mile fee. Cazoo argues that waiting for these future measures is insufficient, stressing that action is needed immediately to create a fairer and safer market.

What we don't know yet

  • Will the government introduce a specific offense for altering a vehicle's mileage?
  • How quickly will the government respond to Cazoo's call for immediate action?

Is this still moving?

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2
Developments
1
Repetition
50%

What would change this answer

The government announces a formal review of consumer protection laws regarding mileage alteration.This would confirm the pressure is having a direct impact, making the effect stronger and more certain.
The government confirms that the 2028 pay-per-mile fee will be delayed or scrapped.This would reduce the urgency of the issue, potentially allowing the regulatory review to fade.

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  • About Regulatory Reforms

    If the government implements reforms to close vehicle clocking loopholes, how might this affect the operational costs or market structure of used-car dealers?

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