Capita failed to meet service level deadlines, leading to intervention from the Cabinet Office, which was reported by Nick Thomas-Symonds.
8 reports, 4 independent
Updated Sep 22
Gone quiet
- Reports
- 8
- Developments
- 7
- Repetition
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New informationRepeats or wire copies
AI-generated analysis. Brind wrote this summary from the reports listed below. It can be wrong. Each section says how much you can rely on it, and the sources are linked so you can check.
What happened
Capita failed to meet service level deadlines, leading to intervention from the Cabinet Office, which was reported by Nick Thomas-Symonds.
Who's involved
What this event is mainly aboutHow it developed
Newest first. Tap a step to see who reported it.Cabinet Office monitors Capita's processing performance following service failures.1 source
Minister and Sally Jameson criticized Capita's unacceptable performance during a government accountability session.1 source
- The Cabinet Office is taking the civil service pension scheme back in-house from Capita.Sub-event
- The Public Accounts Committee questioned department details regarding the issues involving Capita and the Cabinet Office.Sub-event
Capita faces government scrutiny over service failures in managing the civil service pension scheme.1 source
Capita, under Hernandez's leadership, faced parliamentary scrutiny after failing service deadlines.1 source
Cabinet Office intervenes due to Capita service failures; Thomas-Symonds reports.1 source
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The entities involved
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Cabinet Office
Government department
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Capita
business process outsourcing and professional services company
Nothing else this week.
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Nick Thomas-Symonds
British politician
Coverage
Newest first; wire copies grouped- civilserviceworld.com
- civilserviceworld.com
- aol.co.uk
- dailymail.com
- milfordmercury.co.uk
- civilserviceworld.com