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Capita failed to meet service level deadlines, leading to intervention from the Cabinet Office, which was reported by Nick Thomas-Symonds.

Steady: 0 in the last 7 days Updated oct 14

The latest in this situation

  1. PAC found issues with Capita's failed takeover and Clifton-Brown issued reports.
  2. Cabinet Office monitors Capita's processing performance following service failures.
  3. Minister and Sally Jameson criticized Capita's unacceptable performance during a government accountability session.

How it started

8 reports, 4 independent, last reported Sep 22. The briefing below covers this first event.

AI-generated analysis. Brind wrote this summary from the reports listed below. It can be wrong. Each section says how much you can rely on it, and the sources are linked so you can check.

What happened

Well supportedReported by 4 independent outlets

Capita failed to meet service level deadlines, leading to intervention from the Cabinet Office, which was reported by Nick Thomas-Symonds.

Who's involved

What this event is mainly about
Cabinet OfficeCapitaNick Thomas-Symonds

How it developed

Newest first. Tap a step to see who reported it.
  1. Cabinet Office monitors Capita's processing performance following service failures.1 source
  2. Minister and Sally Jameson criticized Capita's unacceptable performance during a government accountability session.1 source
  3. The Cabinet Office is taking the civil service pension scheme back in-house from Capita.Sub-event
  4. The Public Accounts Committee questioned department details regarding the issues involving Capita and the Cabinet Office.Sub-event
  5. Capita faces government scrutiny over service failures in managing the civil service pension scheme.1 source
  6. Capita, under Hernandez's leadership, faced parliamentary scrutiny after failing service deadlines.1 source
  7. Cabinet Office intervenes due to Capita service failures; Thomas-Symonds reports.1 source

Keep exploring

The entities involved

Coverage

Newest first; wire copies grouped
2 more outlets ran the same wire story